Review Management Software for eCommerce & Retail

Why E-commerce & Retail Brands Need OptiRevu

Boost Your Google, Trustpilot & Amazon Ratings – More positive reviews mean higher rankings and more visibility.

Prevent Negative Reviews from Going Public – Address dissatisfied customers privately before they leave bad reviews.

Showcase 5-Star Customer Reviews – Build instant credibility by sharing positive feedback on your site and social media.

Increase Conversions & Sales – A strong review profile directly impacts purchase decisions.

Save Time with AI-Powered Automation – Automatically request reviews, track sentiment, and respond to feedback without manual work.

How OptiRevu Works for E-commerce & Retail Businesses

1️⃣ Automate Review Requests & Get More Customer Reviews

• Send automated review requests via SMS or email after a purchase.

• Integrate with Shopify, WooCommerce, Magento, Amazon, and more to trigger review collection.

• Use QR codes on packaging or receipts to encourage feedback.

2️⃣ Prevent Negative Reviews from Impacting Your Brand

• Dissatisfied customers are directed to a private feedback form, allowing you to resolve issues before they go public.

• Our analytics dashboard helps detect patterns in negative feedback, so you can make improvements.

4️⃣ Use Customer Reviews to Drive More Sales

• Display real customer testimonials on product pages, boosting trust and conversions

• Share authentic user-generated content (UGC) on social media to increase engagement.

3️⃣ AI-Generated Responses to Boost Customer Engagement

• AI-powered responses ensure quick and professional replies to customer reviews.

• Maintain a consistent brand voice while saving time.

Why Online Reviews Are Essential for Dental Practices

🔹 Almost 49% of consumers trust online reviews as much as personal recommendations, underscoring the importance of authentic feedback. Source

🔹 Products with at least five reviews have a 270% greater chance of being purchased compared to those with no reviews. Source

🔹 Customers spend up to 31% more on products with excellent reviews, highlighting the direct correlation between positive feedback and increased revenue. Source

Incorporating strategies to encourage positive reviews and effectively managing feedback can significantly enhance your e-commerce or retail business's reputation and success.

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